Asume el reto de destilar el panorama actual de los métodos y herramientas de BPM (Business Process Management por sus siglas en inglés) de forma sucinta y pedagógica. Aporta un orden y una coherencia significativos a los enfoques que a menudo se han desarrollado, debatido y desplegado de forma aislada. Sus méritos se derivan de su firme base en las últimas investigaciones aplicadas sobre BPM. Confiar en prácticas científicamente sólidas significa capitalizar la evidencia en lugar de depender de la confianza. Esto diferencia claramente esta publicación, tan necesaria, de muchas de sus predecesoras. En particular, le da a BPM la credibilidad que requiere una disciplina que sigue creciendo.  Esta segunda edición amplía significativamente el alcance de la primera con una cobertura más profunda de la arquitectura de procesos, esenciales en un programa de BPM sostenible.

Tapa blanda

Ediciones De La u Ltda

Fundamentos de gestión de procesos de negocio

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Fundamentos de gestión de procesos de negocio

Fundamentals Of Business Process Management